Privacy Policy

Last updated: March 10, 2026

High in the Sky ("we," "us," or "our") operates the High in the Sky website and provides luxury balloon design and event décor services in the Los Angeles area. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, fill out our contact form, or communicate with us.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Event type and details you share with us
• Any other information you include in messages or consultation requests

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and pages visited, through standard web server logs.

2. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your consultation requests and inquiries
• To schedule and coordinate your event services
• To send you SMS text messages related to your consultation if you have opted in
• To communicate with you about our services, quotes, and event planning details
• To improve our website and services

3. SMS/Text Messaging

If you opt in to receive SMS text messages from High in the Sky, we will use your phone number to send messages related to scheduling and coordinating your event consultation. Message frequency varies. Message and data rates may apply.

You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us. Consent to receive SMS messages is not a condition of purchasing our services.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website, processing forms, or sending communications, provided they agree to keep your information confidential.
• Legal obligations: We may disclose your information if required by law, regulation, or legal process.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction or deletion of your information
• The right to opt out of SMS communications at any time

To exercise any of these rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• High in the Sky
• Phone: +1 (818) 281-5576
• Los Angeles, CA